We are passionate about employment relations and about supporting businesses through the matters that can quickly become stressful, distracting, and costly when they are not managed well. These situations are rarely black and white. They need sound judgment, practical support, and a process that is fair, measured, and fit for the business in front of us.
That is the thinking behind KyoobHR.
We work with business owners, internal HR and People & Culture teams, and organisations facing live ER pressure. Our role is to help carry the process, reduce the load, and keep matters moving in a way that is commercially grounded, procedurally sound, and workable in practice.
Our approach is direct and hands-on. We do not sit on the sidelines and offer vague advice. We work alongside you from first conversation to final letter, helping with structure, documentation, meeting support, and the practical detail that often determines whether a matter is handled well or poorly.
We also believe the support model should match the problem. Many employers do not need a subscription, a retainer, or broad outsourced HR support. They need focused help with a live issue, a clear scope, and upfront pricing before anything starts.
We know that most employers are not looking for more complexity. They are looking for clarity, momentum, and confidence that the issue in front of them is being handled properly.
KyoobHR is built around practical ER support for real-world matters. That means helping with the issue that is live now, not locking businesses into an ongoing arrangement they may not need. It also means working in a way that respects the capability already inside the business, keeps decision-makers supported, and helps internal HR or People & Culture teams stay informed without having to carry the full administrative and process load themselves.
We are direct in how we work, but not rigid. We understand that employment relations is rarely straightforward. Good support is not just about knowing the process. It is about applying it properly, reading the situation well, and helping businesses move through difficult matters with confidence.
That is why KyoobHR is built differently.
At the heart of it, we care about helping businesses deal with people issues well. Not in a robotic or black-and-white way, but in a way that reflects how workplaces really work: with judgment, context, fairness, and commercial reality.
Frances is a Senior People & Culture Consultant with HR experience dating back to 1997. She brings deep experience across strategic and operational HR, employee relations, change management, leadership support, and people strategy, with work spanning New Zealand and wider APAC environments.
Her background includes senior roles with Alstef Group, Johnson Controls, United Civil Construction, and Downer New Zealand, as well as long-term consulting work supporting a broad range of organisations. Frances has worked across complex business environments, from smaller operations through to larger, multi-layered businesses, helping leaders navigate people issues with a practical, steady approach. She also brings extensive industrial relations experience, including leading complex industrial relations negotiations across New Zealand and Australia.
Her experience includes partnering with businesses on employee relations, organisational change, people management, capability development, and day-to-day HR matters that require both sound judgment and hands-on support.
Frances' approach aligns closely with how KyoobHR works: practical, collaborative, and focused on helping businesses move through people matters in a way that supports both sound process and real-world business needs.
Ahmed is a Senior People & Culture Consultant with broad experience across employment relations, industrial relations, leadership capability, organisational design, and tech-enabled people delivery. His background spans large operational and multi-site environments in New Zealand and internationally, across sectors including logistics, retail, manufacturing, security, and service-based businesses.
He has held senior People & Culture roles with organisations including TIMG New Zealand, Johnson Controls, Foodstuffs North Island, Metrofile, Gulf Cryo, and IBM. Most recently, he provided People & Culture leadership across seven Freightways brands, supporting more than 1,100 employees across 45+ sites.
Across these roles, he has supported leaders through employee relations, collective bargaining, workforce planning, leadership development, and people systems uplift, with a strong track record of helping organisations translate people strategy into practical delivery.
Ahmed brings a commercially grounded and hands-on approach, with a strong focus on helping businesses handle ER matters in a way that is fair, practical, and defensible while reducing the load on decision-makers and internal teams.
Need support with a live issue?
If you are dealing with a staff issue and want practical, end-to-end support, book a free 15-min call and we will talk it through. We will tell you what applies, what it costs, and what to do first.
Or email [email protected]